Designing Empathy Into Customer Experience – Blake Michelle Morgan
Lekshmi C - Architect - Pegasystems | LinkedIn
Using BPM and decisioning technology to offer best-action customer engagement | Marketing Mag
Rob Walker | The TWIML AI Podcast
Rob Walker: How to operationalize empathy at scale | Pega
Rethinking personal data: Pegaworld 2016 panel - BPI - The destination for everything process related
Ken Yu on LinkedIn: PegaWorld | Keynotes | Dr. Rob Walker
Pegasystems on Twitter: "Learn how to balance risk & award with #AI from Dr. Rob Walker at #PegaWorld. Register now: https://t.co/i1hAjIvE2F https://t.co/UstFxFQsik" / Twitter
Becoming more empathetic can be hard. Pega's new AI-powered Customer Empathy Advisor aims to help | Adrian Swinscoe
Pega Introduces New Customer Decision Hub Feature - CX Today
Empathy in AI with Rob Walker | The TWIML AI Podcast
Pega Responsible AI: The Role of AI in a Pandemic
Pega Responsible AI: The Role of AI in a Pandemic
Ken Yu on LinkedIn: PegaWorld | Keynotes | Dr. Rob Walker
AI for Enterprise Decisioning at Scale with Rob Walker - #573 - YouTube
Pegasystems Debuts a Personalized Customer Outreach Solution - CX Today
Pega Discover: One-to-one Customer Engagement Online Summit | Pega
CRM Watchlist Winners 2019: Once Again, Pegasystems | ZDNET
Forrester names Pega 'Leader' in interaction management
Robin Collyer (@RobinCollyer) / Twitter
Dr. Rob Walker, Vice President Decision Management, Pegasystems | CXOTalk
PW 2012 Video: Optimizing Customer Value Through Next-Best-Action | Pega
